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FAQ

Questions, answered

Everything here is general information, not legal advice — a consultation is the only way to confirm what applies to you.

Consultations

We listen to your story, review any documents you already have, and explain which options may fit your situation, including the risks. You leave knowing your next step and, if you want us to help, the fixed fee for that work.

Yes. Many clients come to us with a question rather than a case type. Call or email us, tell us a little about your situation, and we'll work out the right path together.

Fees & payment

After your consultation we agree on the scope of work and one fixed legal fee, in writing, before anything begins. The fee does not change while the scope stays the same, and there is no hourly billing on fixed-fee matters.

No. Government fees are set by the agency, change from time to time, and are paid directly to it. We list them separately so you always see exactly where your money goes. Current amounts are published at uscis.gov/fees.

Working with us

Yes, for immigration matters. Immigration law is federal, and we serve clients in all 50 states by phone, video and secure document sharing. Family-law matters are handled in New York.

You'll receive a clear checklist at the start and an explanation, in plain language, each time the agency sends a notice or your case moves forward.

Your passport or ID, any immigration documents or notices you have received, and a short timeline of your story. If you don't have everything, come anyway; we'll tell you what to gather.

Languages & location

Our team works in English, Spanish, French and Arabic.

165 Broadway, 23rd Floor, New York, NY 10006, in Lower Manhattan. We're open Monday to Friday, 9:00 AM to 5:00 PM.

Privacy

We treat what you share in a consultation as confidential. Please don't send sensitive details by email or social media before we've spoken; share them with us directly once we have.

Still have questions?

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